Position: Network Technician
Organization: Idaho Regional Optical Network (IRON)
Location: Idaho; Candidate must live within Idaho
Employment Type: Full-Time – Remote position; Statewide travel required
Reports To: Network Operations Manager
Posting Date: January 30, 2026; open until filled
Start Date: February 1, 2026

Why IRON?

At Idaho Regional Optical Network (IRON), we don’t just build and operate a high-performance fiber optic network—we thrive on building relationships with those we work with, both internally and externally. IRON’s dedicated team is known for its close-knit, supportive culture where collaboration, mentorship, and mutual respect are the norm—not the exception. Equally, our relationship values extend to the agencies and institutions we serve within Idaho’s nonprofit community. As the state of Idaho’s exclusive Regional Optical Network, IRON provides the gold standard in customer service and customized network solutions through the most resilient and robust network in Idaho.

IRON offers flexible work hours, a work-life balanced environment, optional healthcare insurance and retirement plans. If you’re looking for a place where your best professional-self and being your best personal-self matters, IRON might be exactly what you’ve been searching for.

Position Summary

Idaho Regional Optical Network (IRON) is seeking an entry-level Network Technician to help support and maintain IRON’s regional fiber optic and IP network. The Network Technician will assist with day-to-day network operations, basic troubleshooting, equipment installation, and documentation. You’ll work alongside experienced network professionals who are eager to mentor, teach, and support you as you develop hands-on technical skills. This role is perfect for someone who enjoys problem-solving, working with cutting-edge infrastructure, and being an integral part of a team that works together.

What You’ll Do

Network Support & Operations

  • Assist with monitoring network performance and responding to service alerts
  • Perform basic troubleshooting of connectivity and hardware issues with guidance from senior staff
  • Help install, configure, and maintain switches, routers, and fiber equipment
  • Escalate complex issues while learning best practices from experienced engineers

Field & Infrastructure Support

  • Support on-site installations and maintenance at member locations across Idaho
  • Assist with fiber patching, labeling, and basic testing
  • Help maintain clean, organized network closets and equipment racks
  • Travel statewide for scheduled projects and troubleshooting (sometimes multiple days at a time)

Documentation & Reporting

  • Keep network documentation, diagrams, and inventory up to date
  • Record work performed and resolutions in a ticketing system
  • Follow established procedures for maintenance and changes
  • Collaboration & Customer Support
  • Provide friendly, professional support to IRON members and partners
  • Communicate clearly with teammates and supervisors
  • Work collaboratively with internal staff, vendors, and contractors

What We’re Looking For

Required Qualifications

  • Associate degree, technical certificate, coursework in IT/networking/telecommunications, or equivalent hands-on experience
  • Basic understanding of networking concepts (IP addressing, Ethernet, cabling)
  • Strong desire to learn fiber optics, routing, switching, and network operations
  • Ability to follow technical procedures and safety standards
  • Valid driver’s license and ability to travel throughout Idaho
  • Ability to pass a background check, clean driving record, and drug test
  • Must read, write, and speak English
  • Willingness to travel multiple consecutive days with overnight stays
  • Must have a dependable personal laptop and cell phone
  • Physical ability to lift up to 50 lbs, climb stairs, work in tight spaces, sit for extended periods, hear alarms, and see clearly in varying light conditions

Preferred Qualifications

  • Internship, lab, or entry-level IT/networking experience
  • Familiarity with fiber optic or structured cabling
  • Exposure to switches, routers, or firewalls
  • Entry-level certifications (CompTIA Network+, CCNA coursework, etc.)

Desired Skills & Attributes

  • Genuine interest in networking and telecommunications
  • Curiosity and a problem-solving mindset
  • Attention to detail and pride in quality work
  • Reliable, safety-conscious, and team-oriented
  • Strong communication skills and a customer-service attitude
  • Ability to manage time efficiently while enjoying flexibility

Working Conditions

  • Mostly remote work, with home office and field environments
  • Occasional lifting (up to ~50 lbs)
  • Some after-hours, on-call, or weekend work during maintenance or outages
  • Flexible scheduling to support work-life balance whenever possible

Equal Opportunity Employer

Idaho Regional Optical Network is proud to be an equal opportunity employer and is committed to building a
diverse, inclusive, and welcoming workforce.

Ready to Join an Amazing Team?

If you’re excited to grow your skills and be part of something meaningful across the state of Idaho, we’d love to
hear from you.

To Apply:

Please submit a Letter of Interest, Resume, and contact information to: info@ironforidaho.net